Reset Your Password


If you know your old password, use this Active Directory link to start the password reset process, or follow the steps below. 




  1. Choose or enter your Hilbert email on the Microsoft site. At the Single Sign-On page,  enter your Hilbert email and password.
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  3. As a security step, select the “Send Passcode” button. Microsoft will text a passcode to your mobile phone, and enter the passcode on the next screen.
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  5. Reset Password
    Enter your old password, then your new password. You will enter your new password again for confirmation.
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  7. Password Reset 
    Your password has now been reset. You should be able to log into Hilbert Services (Office 365, email, Blackboard, self Service) using your new password!
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If you experience any issues during this process, please do not hesitate to contact the IT HelpDesk at helpdeskit@hilbert.edu or 716-926-8812